Notice to all of our valued clients
We respect that your time is valuable and we appreciate that you understand ours is too.
We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the client.
The first time a cancellation is made within the 24 hour period prior to the time of the booked appointment, the client will be given the opportunity to re-book (with no financial penalty applied).
Any subsequent cancellations by/for the same client that occur within the 24 hour period will result in a $25 cancellation fee.
Clients who make a booking and subsequently fail to present for their designated appointment (and have not contacted the clinic to cancel their appointment), may result in a cancelled booking fee being applied.